Privacy policy

How we handle personal information.

This privacy policy applies to personal information collected on the New Zealand Wool Collective website, www.nzwoolco.com.

Introduction

New Zealand Wool Collective complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

Changes to this policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

Personal information

We do not collect personal information on this site unless you volunteer it. You may volunteer personal information to us by including it when you request information through our forms, or by emailing us directly with an enquiry. You may also volunteer information if you opt in to receive emails from us.

We do not collect identifiable personal information about you if you only browse our website. We do use website analytics which records data about usage and traffic statistics, but not identifiable data.

Use and disclosure

We only use personal information that you provide to us through this site for the purposes you supplied it, for directly related purposes or for other reasons permitted under the Privacy Act 2020. We will use your information to respond to you, regarding the reason you contacted us. We do not share personal information volunteered to us through this site with others unless this is necessary for the purpose for which it is provided or required by law. We may analyse non-identifiable web traffic data to improve our services.

Your rights and choices

You may seek access to personal information held about you by New Zealand Wool Collective in accordance with your rights under the Privacy Act. You have the right to ask to have information corrected or deleted. To protect your privacy, and that of others, we may ask you to verify your identity as part of an access or correction request.

You may opt out of any future contact by contacting us at office@nzwoolco.com.

Security

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline. Information you send us through this site is encrypted in transit: you can verify this by looking for a lock icon in the address bar and for “https” at the beginning of the address of the web page.

While we use encryption to protect information transmitted online, we also protect your information offline. The computers and servers in which we store personally identifiable information are hosted by a third party in a secure environment.

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. If there has been a breach of our security, you will be informed.

Tracking and cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Contact us

If you have any questions about this privacy policy, please contact us at office@nzwoolco.com.